Have a question about your reading, need help with your account, or just want to share feedback? Reach out — our team typically responds within 24 hours.
Fill out the form below and our team will get back to you shortly.
For questions about an existing report or account, email us directly at support@zodastro.com and include your registered email for a quicker response.
Interested in collaborating with Zodastro or featuring our tools? Reach out through the form and select "Partnership" as your subject.
Quick answers to the most common questions we get.
We aim to respond to all emails within 24 hours on business days. During high-traffic periods, such as festival seasons, replies may take slightly longer.
First, check your spam or promotions folder, as automated emails sometimes land there. If it's still missing after 15 minutes, email us at support@zodastro.com with the details you submitted so we can look into it.
Yes. Email us with your correct date, time, and place of birth along with your original submission, and we'll regenerate your report at no extra cost.
If you're unsatisfied with a paid report, contact support@zodastro.com within 7 days of purchase with your order details, and our team will review your request according to our refund policy.
Currently, all support is handled through email to ensure every query gets a thorough, accurate response. We're exploring live chat support for the future.
Absolutely — we love hearing from our users. Send your idea through the contact form with the subject "Feature Suggestion," and our product team will review it.